Start a Conversation

Unsolved

This post is more than 5 years old

A

5 Practitioner

 • 

274.2K Posts

3459

April 23rd, 2017 05:00

Latitude E6230 USB 3.0 Blue screen after installing drivers

I have a problem with two 3.0 USB ports in my latitude E6230 on Windows 7.

After installing Windows and installing this driver:

www.dell.com/.../DriversDetails

I have got blue screen and after reset windows repaired it self.

I followed this order:

http://www.dell.com/support/article/us/en/19/SLN148687/how-to-reinstall-drivers-in-the-correct-order?lang=EN

Now divers are installed and USB gives power but it doesn't recognize any devices. When I uninstall the driver windows doesn't boot anymore and it restores to the state when driver was installed.

I also tried to install windows again and start installing drivers from USB 3.0 but the result was the same.

Do you have any idea how could I debug the problem?
Here is the print screen of my device manager:

5 Practitioner

 • 

274.2K Posts

May 7th, 2017 03:00

No Events found!

Top