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Latitude E6500, E6400 and E4200 Problem
I am a network administrator for a state agency and we just purchased 19 E 6500, 14 E 6400 and 2 E 4200 laptops. Our usual procedure is to wipe the hard drive and install our version of XP. I originally ran into the problem with the E 4300. I wiped the hard drive and tried reinstalling XP using my slip streamed version of XP. The was going ok until I received a "BLUE SCREEN" which I thought was a bit strange. The disk is ok because I used it to install XP on other computers. I even tried an original Microsoft XP cd and had the same results. The only disk it will is the disk that came with the laptop. I have found reference to a problem that sounds just like what I have. That problem is a blue screen on XP install/downgrade/reinstall and involves the Intel Matrix Storage Manager Driver. I have tried the suggested resolution without any success! I need to be able to use our XP disk and then use ghost to create my image to image my other computers. Any help will be most appreciated.
3finfersalute
6 Posts
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July 20th, 2009 10:00
Probably a little too late, but in case anybody else runs across this post the fix is to chage the SATA operation in the BIOS to ATA.
Navster75
1 Message
0
November 26th, 2009 06:00
Hi,
I have tried that also but when you you set it to ATA you cannot boot of the external CD-ROM as eSata is unavaiable when ATA is set in the Bios.
Any way around this?
Nav
Padawan11
1 Message
0
July 8th, 2010 17:00
I purchased a USB DVD and was able to boot from it when in ATA. Still am unable to get dBan to recognize the hard drive to wipe it. Does anyone know of a hard disk wipe tool that will wipe the E4200 drive?
daov2a
50 Posts
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June 27th, 2012 15:00
Was there ever a solution to this?
daov2a
50 Posts
1
June 27th, 2012 15:00
Found the answer. Disable Media Card Reader in the BIOS and it works. If anyone happens upon this page.
tsikora
1 Message
0
November 7th, 2012 07:00
This didn't work for me, it still blue screens on me... I disabled every miscellaneous device except esata.
daov2a
50 Posts
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November 7th, 2012 08:00
**Note: my answer regarding the media card reader was to get DBAN working on the E4200 and not for the installation of XP on these models.**
Hope this answer helps. I have left XP far behind so my answer is a recollection of what I used to do for these issues. I cannot test these things but they should work nonetheless.
At this point, it should be understood by all that these model laptops are using chipset configurations that are more advanced than XP was ever designed to handle. In order to accommodate this, you SHOULD slipstream every available Chipset and Display driver into your XP installation media. Slipstream these:
http://www.dell.com/support/drivers/us/en/04/DriverDetails/Product/latitude-e6500?driverId=R279203&osCode=ww1&fileId=2731114180
http://www.dell.com/support/drivers/us/en/04/DriverDetails/Product/latitude-e6500?driverId=R279202&osCode=ww1&fileId=2731114179
http://www.dell.com/support/drivers/us/en/04/DriverDetails/Product/latitude-e6500?driverId=R302424&osCode=ww1&fileId=2731118164
http://www.dell.com/support/drivers/us/en/04/DriverDetails/Product/latitude-e6500?driverId=R278379&osCode=ww1&fileId=2731114323
http://www.dell.com/support/drivers/us/en/04/DriverDetails/Product/latitude-e6500?driverId=W2DGG&osCode=ww1&fileId=3077254311
The additional option is to rebuild your XP media from scratch using the provided media from Dell and remove any items you do not need just as you would with your previously built slipstreamed media. nLite does a great and quick job for this; especially, if you have a SSD. Or you can do a recursive scan (that does not copy drivers already present) of the Dell XP media disc for drivers and that should also fix this.
If you are still receiving a BSOD after those things, my guess is there is another problem going on. I strongly urge anyone using XP on these models, to not switch to ATA (or if the option's available, switch to a more advanced OS). There are performance losses as well as the loss of other functionality, such as ESATA.
One more option: install Windows 7, open device manager and find the name of the driver for the IDE ATA/ATAPI Controllers. Once you have the name, go to Intel's driver download page and search by that name (or if nVidia, go there). Slipstream that driver and re-install XP with your newly slipstreamed driver.