GAZZAband
1 Copper

Latitude E7250 Plastic cover peeling

I have a fairly new laptop and the cover is peeling from the casing.  Is this covered by the warranty as I would have thought this should not be happening so soon.  The service tag is <Service Tag: Removed as per privacy policy>and the laptop is less than a year old.

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Thank you

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2 Replies
9 Rhodium

RE: Latitude E7250 Plastic cover peeling

Your images are not linked -- but you should call Dell support to see what they say.  

If it's cosmetic damage, they won't cover it -- if it's a manufacturing defect, they should.

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Moderator
Moderator

RE: Latitude E7250 Plastic cover peeling

Hi GAZZABAND,

Please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records and attach pictures of the issue or click on my name and send me an email with the info.

Upon reviewing the pictures, I shall advise further course of action.

Thanks and Regards,
DELL-Rishi
Social Media and Communities Professional
#IWork4Dell
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