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hkrivera
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Latitude E7450 battery won't charge past 45%, even while plugged in

Work laptop received October 2015 running Windows 7 Enterprise and the battery won't charge past 45%, even while plugged in.

I've tried the compressed air thing - no good

I've switched out power cords - no good

Switched between Balanced and Power Saver - no change

I'm running out of options, has anyone else experienced this?

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1 Reply

RE: Latitude E7450 battery won't charge past 45%, even while plugged in

Hi HKRIVERA,

Thank you for writing to Dell Community Forum.

Please update the BIOS to the latest available version from our Dell Support Site.

Also, check in BIOS <F2> what is the status of battery / adapter listed.

Please private message us the service tag of the system along with your email id.

(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell

DELL-Akshatha M
Social Media Support
#IWork4Dell
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