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December 9th, 2016 01:00

Latitude e5570 (6300hq, HD 530) ddr4 2400 Mhz works only at 2133 Mhz

Good day, Everybody!

I've just upgraded the stock 4Gb x 2 ddr4 2133 ram to 8Gb x 2 ddr 2400 ram (Kingston HX424S14IBK2/16). However, the new ram works only at 2133 Mhz and I cannot figure out how to enable its XMP profile DDR4-2400 CL14-14-14 @1.2. The ram works at JEDEC DDR4-2133 CL13-13-13 @1.2V. In the ram datasheet (http://www.kingston.com/dataSheets/HX424S14IBK2_16.pdf) there are three profiles indicated:

• JEDEC/PnP:
DDR4-2400 CL14-14-14 @1.2V
DDR4-2133 CL13-13-13 @1.2V
• XMP Profile #1:
DDR4-2400 CL14-14-14 @1.2V

So 2400 mode is supported both under XMP and under JEDEC.

How do I enable 2400 CL14 mode?

Crucial offers ram upgrade for e5570 to ddr4 2400 (www.crucial.com/.../CT8071480) claiming full compatibility. However, crucial's ram is rated CL16, not CL14. Can it be that e5570 cannot run ddr4 2400 at CL14? Only at CL16?

Latest bios is installed, win10pro latest upgrades. Tried intel extreme tuning utility, it does not let you adjust ram speed or pick xmp or jedec profiles.

4 Posts

December 13th, 2016 01:00

Haven't anybody ever tried to install ddr4 2400 ram into e5570?

9 Legend

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87.5K Posts

December 13th, 2016 04:00

What processor is in the system?  The memory controller is aboard the CPU -- the RAM speed is CPU-dependent.

4 Posts

December 15th, 2016 02:00

i5 6300HQ, no discrete gpu. It officially (from intel's web site) supports max 2133. i7-6820HQ also supports only 2133. But if even the strongest possible cpu for 5570 supports only 2133 why on earth crucial offers ram upgrade to ddr4 2400 for 5570?

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