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Left hinge problem on inspiron 15 5547 a design vulnerability
I am too facing the same issue of the hinge on my inspiron 5547 when i checked with the dell team they say its not covered under my warranty.
When i further analysed the issue the problem is as follows
1. The hinges are strong made of steel but the base which fixes them to the front panel are plastics.
2.The nuts are moulded into plastic and fixed with screws which makes them break after our normal day to day usage.
3.I assume this has been overseen in the design review .
Can any one please advise how you got this fixed ?
Anonymous
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June 21st, 2016 03:00
Hi,
Thank you for writing to us!
There are no product issues with this system. Kindly share pictures of the hinge,however damages are not covered under warranty .
If the system as to be fixed through Dell there will be a service charge for the same.
Kindly private message the service tag and email address.
Thanks
Robin
grisevg
3 Posts
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June 21st, 2016 16:00
Does anyone know how to repair them yourself?
Anonymous
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June 22nd, 2016 09:00
Hi Grisevg,
Thank you for writing to us!
We would suggest that you dont try and repair the system by your self .
If the system has accidental damage then you can get it fixed under warranty .
kindly provide us with the service tag and email address via private message .
Thanks
Robin
Sandeep.dixits
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July 4th, 2016 18:00
Let me know your email id such that i can send you the asset Tag number.