lossofworth
1 Copper

Lines across screen 14 XPS L421X

Hello,


I can't determine if I need a new screen or what to do to resolve this issue. I've tried taking it apart and reseating the video connection, but there's no change. I'm debating on buying a complete replacement screen assembly, but I'm not sure it will fix the issue. Please let me know if anyone has experienced this issue.

0 Kudos
1 Reply

RE: Lines across screen 14 XPS L421X

Hi LOSSOFWORTH,

Thank you for writing to Dell Community Forum.

Please run the LCD BIST, following the steps from the below link:

http://dell.to/1ow1G4W

The faulty part could be either LCD panel or the LVDS cables.

Please private message us the service tag of the system along with your email id (Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

DELL-Akshatha M
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

0 Kudos