Master passwords will not be given out through this Forum

The alternative is to replace the system board, which will cost far more than the call.

Hi zacoalco,

Please help me with your system ID, which will be seen on the BIOS screen. If you do not get the system ID, try entering an incorrect password multiple times and you will see the System ID.

Please revert with this information for us to provide you with a master password.

thank you Ravi for trying.

ok, when i press the power button, the dell logo shows up and the options to press F1 or F12 which takes about 3 seconds then states: Enter System Password. enter three times then shuts down.

i didn't see a System ID.

is there another way to obtain the System ID?

zac

Hi zacoalco,

You will have to perform the ownership transfer on the computer. Please follow the steps mentioned in the link given below and get back to us so that we will assist you further.

http://www.dell.com/support/retail/us/en/19/ownershiptransfer/IdentifySystem

Please reply for any queries.

im alfred i have a similar problem just like that.     enter system password

I would gladly appreciate it.tnx in advance!

Service Tag: <ADMIN NOTE: Service tag removed per privacy policy>

Express Service Code: <ADMIN NOTE: Express service code removed per privacy policy>

Hi Alfred,

Please share the exact error message that you encounter when you try to boot to Windows. Also, do you get the 'Enter the password' prompt before the Dell Logo screen or after it?

Please remove the Service Tag and Express Service Code from public view for security reasons.

Do reply with the information, I'll be glad to assist.

The exact  error is when you turn it on the laptop the dell logo screen after that you will input  a   password!

ENTER SYSTEM PASSWORD!

i have the same problem in alfred every time i type the my password error password this is the capture pls help me mr.  DELL-Saharsh pls pls pls the model laptop dell m5030 http://www.helpowl.com/images/question_images/image/353669b0ad85d4333db9b16cf209bf7d.jpg

Hi aser08wilson,

Please share the system Service Tag and Owner's Name through private message (click my username and then click Start Conversation) so that I can look for the details and assist further.

@Alfred: Please share the below mentioned information through private message so that I can assist you further. The system is registered under the retailer and I will need to get it registered first and will then be able to generate a master password.

• Owner's Name.
• Phone Number.
• Address.
• Date of Purchase.
• Email Address.

Please reply with the information.

I am having the same problem. How can I get someone to assist me getting past this screen?

Thank you,

Sal

Hi saldistefano,

Please help me with your system ID, which will be seen on the BIOS screen. If you do not get the system ID, try entering an incorrect password multiple times and you will see the System ID.

Please revert with this information via private message so that we can provide you with a master password. To send a private message, click on my name and select start conversation.

Hi  DELL-Ravi Ch, I have a problema with my laptop Dell inspiron M5030.

I do not know the system password, help me please.

Regards!