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MicroSD does not work Latitude E5430 in Win8
When I upgraded from Win 7 to Win 8 my Dell Latitude E5430 stopped working. It does not even appear in Windows Explorer. I installed all drivers on the Dell site. does anyone know what I can do?
DELL-Nikhil D1
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2.6K Posts
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April 3rd, 2013 22:00
Hi SviB,
I would like to know if chipset drivers were installed in the computer, if not please install the Chipset drivers.
Click the above link, select Download file and follow the onscreen instruction to complete the installation.
After chipset drivers are installed please install the Card reader drivers in compatibility mode, follow the below mentioned steps.
Check if that works and reply.
SviB
9 Posts
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April 4th, 2013 03:00
It still does not work. When I run DRVR_Chipset_O2Micro_A04-54WK9_setup_ZPE with and without compatability mode I get errors that the following files are missing. I also looked up the paths and they are missing.
C:\Program Files (x86)\O2Micro\Oz600\o2sdjw7x64.inf
C:\Program Files (x86)\O2Micro\Oz600\o2sddisk.inf
C:\Program Files (x86)\O2Micro\Oz600\o2mdfw7x64.inf
C:\Program Files (x86)\O2Micro\Oz600\o2mdrw7x64
C:\Program Files (x86)\O2Micro\Oz600\o2mddisk.inf
DELL-Nikhil D1
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2.6K Posts
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April 6th, 2013 02:00
Hi SviB,
I would like to know the model of the MicroSD card you are trying to install in the system.
Also please check if the card is detected in any other system, and post the results.
Awaiting your response!
SviB
9 Posts
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April 6th, 2013 09:00
I don't know the model of the card. The reader came built in and worked under Windows 7. It was no longer recognized after I upgraded to Windows 8.
Will it help if I provide my Service Tag number? Can you tell me where to look under the Device Manager?
SviB
9 Posts
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April 7th, 2013 23:00
I checked with Dell Service and all they know is that slot 11 hasSD card memory.
SviB
9 Posts
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April 7th, 2013 23:00
I ran the hardware troubleshooter. This is what it found. Installing and updating the driver does not help. I get the same problem.
DELL-Nikhil D1
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April 10th, 2013 03:00
Hi SviB,
This situation requires more research, for me to also understand the system specifications, please private message the system service tag, contact number and registered owner’s name.
To private message, click my user name and click “Start conversation”.
Awaiting your response!
SviB
9 Posts
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May 13th, 2013 05:00
It has been over a month and you still did not get back to me.
DELL-Nikhil D1
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2.6K Posts
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May 13th, 2013 06:00
Hi SviB,
Thanks for your reply; I have not received any private message with the service tag.
Please private message me the service tag, registered owner’s name and address.
_IronMaiden
2 Posts
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May 27th, 2013 13:00
SviB
9 Posts
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May 28th, 2013 00:00
Nothing. I am very disappointed. The dell representative never got back to me.
_IronMaiden
2 Posts
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June 2nd, 2013 19:00
Hey, no moderator DELL goes to express its views?
this needs to be solved!!
SviB
9 Posts
0
June 3rd, 2013 01:00
I agree. It is really frustrating to have a product that you can't use to fullest.
But I am apparently too small of a customer for DELL to care about. I hope that they care more about you as a customer. Thank you for your concern.
tirwit
11 Posts
0
October 25th, 2014 03:00
This solved it for me, thanks!
I didn't installed the 2nd package with compatibility mode though.