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ms samuel
1 Copper

My dell latitude battery shuts down at 45% of battery power remaining and on plugging it into ac, it starts from that same % so am not sure of what is happening to it.

This started a few day ago and so far as per now i charge it almost every after 2hours but with 45% still remaining on battery.

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RE: My dell latitude battery shuts down at 45% of battery power remaining and on plugging it into ac, it starts from that same % so am not sure of what is happening to it.

Hi,

Thank you for writing to us!

Kindly boot the system into BIOS and check the battery health and Ac Adapter.

Also private message the service tag and email address.

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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