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August 20th, 2014 15:00

My integrated webcam central is only showing a black window

Hi.

I upgraded my windows 7 to windows 8. i have XPS L502x. the cam works good using skype, but it doesn't work fine when i open the webcam central.. it shows black window only. help please to solve the problem.

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30.3K Posts

August 20th, 2014 20:00

Muhannadair,

Make sure the webcam is in capture mode.

Try a lower video resolution...

Rick

August 21st, 2014 13:00

Here is how it is running:

I can't even find the resolution option.

9 Legend

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30.3K Posts

August 21st, 2014 13:00

Muhannadair,

Hit the Windows key and the x keys at the same time, programs and feature, Dell Webcam Central, uninstall.

Restart the computer.

Download and install Dell Webcam Central Version 1.40.05

Does it work?

Rick

August 21st, 2014 14:00

Oh u reminded me of this,, i cant see all my apps here. should i uninstall it from the device manager>

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