This seems to be an issue with the battery; Depending on the warranty status we can help you further, please use the link below to check the warranty status.
Please punch in the system service tag or express service code. In case your system warranty has expired please contact the Out of Warranty department 1-800-288-4410 (U.S.Customer only). In case your system is under warranty please send me the system service tag or express service code through a private chat, so that I can help you further.
Click on my username select start conversation and send me the details.
DELL-Senthil S
4 Operator
4 Operator
•
2.5K Posts
0
November 28th, 2013 03:00
Hi rd_nayak,
Please update the BIOS using the link below.
http://dell.to/1fLwfwv
Connect the Ac Adapter before updating the BIOS and do not use the system until it restarts after the update.
In case the issue persists please consider replacing the battery.
rd_nayak
2 Posts
0
November 28th, 2013 04:00
I have already update my BIOS but same problem this problem comes 27th Nov its first time i face this problem.
DELL-Senthil S
4 Operator
4 Operator
•
2.5K Posts
0
December 3rd, 2013 01:00
Hi rd_nayak,
This seems to be an issue with the battery; Depending on the warranty status we can help you further, please use the link below to check the warranty status.
http://dell.to/YeuzUO
Please punch in the system service tag or express service code. In case your system warranty has expired please contact the Out of Warranty department 1-800-288-4410 (U.S.Customer only). In case your system is under warranty please send me the system service tag or express service code through a private chat, so that I can help you further.
Click on my username select start conversation and send me the details.