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NBD or Collect and Return, are they the same?
Hi,
When I purchased an XPS 13 (2015) the advert stated NBD, I just checked my warranty status on the dell site and it says Collect and Return.
Are they the same?
I am looking at extending the warranty but unsure as what type of extensions exist.
Thanks
ejn63
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March 29th, 2016 13:00
NBD is on-site, next business day. Collect and return is depot repair - they send a box, you ship the system and it's returned 7-10 business days later.