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shiriay
1 Copper

NEW dell inspiron 7000 - Does not connect to internet (wifi issues, AND driver power state failure on restrat

Hi 

Please assistance with this unfortunate case. I have a BRAND NEW dell inspiron 13, 7000 series. Had not been in use for more than 3 days... 

I have problems connecting with the WIFI (although all other devices in my apartment connect smoothly to the router). WIFI button does not turn, switch refuses to move to ON. Red X on the wifi network at the right hand bottom corner... 

I have read some articles suggesting to go the device manager, network adapter and update driver, but when I expand network adapter I only have 2 Bluetooth devices listed. Nothing about WIFI.... please HELP!! 

Second issue - tried to reboot several times as the laptop did connect to the internet for 2 minutes on reboot. All times, reboot fails and I get the following message: Driver Power State Failure. 

Please, I hope you can help me with this awful experience with Dell laptop. 

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