Unsolved
This post is more than 5 years old
3 Posts
0
1595
New ALIENWARE 17 R3 Blank Screen at Bios Update
Hello,
I have a problem regarding my laptop. I'm done a bios update from 1.2.12 to 1.2.14 inside windows 10 using the exe file from Dell. It's been 1 hour that the laptop in the state of blank screen. The fan is running and AC is plugged.
What is the course of action for me now?
DELL-Akshatha M
2 Intern
2 Intern
•
1.2K Posts
0
June 21st, 2016 03:00
Hi ADRIOKUS,
Thank you for writing to Dell Community Forum.
Please follow the instructions from the below link:
http://dell.to/1MYSMrO
Please private message us the service tag of the system along with your email id (Note: please don't mention the service tag or email id on the public forum as it contains your personal information).