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November 22nd, 2016 13:00

No display Studio 15

Hi! My dell studio 1537  stopped displaying any images. The laptop turns on but nothing is shown on the screen or even if I connect a separate screen to it. I was told that this could be a problem of the video card/chip, is this true? What else could it be? can I get a replacement?

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87.5K Posts

November 23rd, 2016 03:00

Chances are the GPU has failed - meaning the mainboard would need to be replaced (there is no video card;  it's a chip, soldered to the system board).

Since the newest Studio is well over three years old, and the cost of a board a minimum of a couple of hundred dollars before labor charges -- you'd be better off putting the repair funds toward a new system -- it's not economical to repair systems over three years old.

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