I'm.. experiencing the following problem..
DELL Inspiron 3537 . Battery not recognized
When loading: "WARNING: The battery cannot be identified.. strike F1 to continue.. F2 for setup...[...]"
In BIOS it says NON-DELL battery. Updated the BIOS to the last version available. Same issue.
In windows, on the right bottom side there is "Battery fully charged" - on plugged in mode obviously - if unplug its shuting down directly.
On Device Manager -> Batteries - I have both Microsoft ACI adapter and Microsoft ACPI- Compliant Control Method Battery, updated and enabled. (disabled and re enabled - issue still present)
The led of battery is constantly going RED -WHITE - RED - WHiTE..
It all comes all of a sudden..after an windows update actually. Tried different versions of Windows, issue still present.
Waiting for an answer,
Thanks and regards,
Thank you for your message.
Are you using the original battery shipped with the system?
Disconnect the power cord & remove the battery, press & hold down the power button for 30 seconds. This will help in removing the static & reseating the battery.
Please check for the PPID (Starts with CN/KR). Click on my Dell username & send a private message with the PPID, service tag, registered name & email address.
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