Hi Raybro,

Welcome to the Community,

You may try uninstalling and reinstalling Dell Support Center.To uninstall go to Control Panel,Programs and Features,select Dell Support Center,Uninstall.

Reboot system,download and reinstall from this link below :

www.dell.com/.../dsc_home

Thank You

I checked the link to be sure it worked (it did), then uninstalled Dell Support Center.

When I went back to download the program, I get "Were sorry, this page no longer exists. Now what???

Raybro

Disregard the last post. The site started working just a quick as it stopped working. Download is done and installed. Now we shall see.

Raybro

Not so far, but it did not occur regularly, just once in a while. I give it a few days before I'll consider it fixed.

Raybro

Are you still getting the PC doctor module message?

Feb 3... 3 days since I reinstalled the Dell Support Center software. The same message about PC Doctor appeared today about 2:00 PM PST. It's been OK until today. The only significant operation performed in that time frame was to install 32 Windows Updates.

Hi Raybro,

Please try to  manually uninstall Dell Support Center by following the steps shown in this post below :

en.community.dell.com/.../1364.uninstall-dell-support-center.aspx

After uninstalling you may reinstall it and check if it helps to stop the error message.

Thank You

Went through the manual uninstall process as instructed in your link. All seemed to go well. Rebooted and proceeded to reinstall. Process hangs during extraction process, followed by message install was not successful and to visit the dell site. Downloaded new executable file from Dell and retried with same result.

Ray

Nope... Same response. Extract stops at about half way and popup says Install failed. Thanks for the try.

Ray