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Plugged in, not charging help
I have a Latitude E5440 and I just started getting the dreaded plugged in, not charging issue. It charges to about 60% and then just stops. I've tried about everything out there aside from replacing the motherboard. I noticed that during charging, it stops when power crosses charge. Not sure if this means its a software issue or not, but was interested to see if anyone had a solution.
Thank you.
ejn63
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October 31st, 2016 19:00
First thing to check is whether or not the AC adapter is recognized - F2 at powerup to check.
If it is recognized, but the battery only charges partially, it's likely a bad battery.
If it is not recognized, first replace the AC adapter with a new OEM Dell adapter. If that doesn't solve the problem, next replace the DC jack:
www.parts-people.com/index.php
and if that fails to fix the problem, replace the mainboard.