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July 2nd, 2013 23:00

Power problem

I bought an Inspiron n7110 in either Feb or March of 2012 from a computer store in my town. It was running great until January of this year. I was using it to type an email and it just shut off on me unexpectedly. I tried to turn it back on, but it wouldn't turn on. When I plugged the charger into it, the light on the charger shut off and still does it when I plug it in to the laptop. I even tried to use a battery from my friend who has the same kind of laptop and that still didn't work. I'm not computer smart in any way, so I have no idea what it could be. Hopefully someone can help me narrow down what could be the problem with my computer.

5 Practitioner

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274.2K Posts

July 3rd, 2013 00:00

Hi,

Welcome to the community

It sounds like a motherboard problem, if computer will not turn on with AC or Battery only, motherboard could fried. If under warranty I can help you with replacement. Add me as a friend and send a private message with your service tag.

Regards,

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