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Pre-boot system assessment started automatically
Just a month ago, I bought a Dell Inspiron 14R, running on Windows 7 64-bit. A few days ago, each time I switched on my laptop in the morning, it ran the pre-boot system assessment automatically. The assessment ran fine, however it's kind of annoying, having to cancel or waste time running the assessment. I was wondering if I have accidentally edited any settings that might have caused this? Or is it a hardware problem causing it? Would be grateful if anyone can answer my questions regarding this issue and provide solutions to it.
Thanks in advance.
DELL-Royan S
6 Operator
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3802 Posts
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Posted March 31st, 2011 11:00
Hi Kirindes,
Welcome to the Community. The Pre Boot System Assessment normally starts when the FN button is pressed down, and you power on the computer. I am sure your not holding down the FN key, but there are chances that the FN key could be stuck. I would suggest to reseat your keyboard, using the below link, if that does not work, contact Dell Technical Support in your region, may need replace the keyboard.
<ADMIN NOTE: Broken link has been removed from this post by Dell>
Hope this helps.
Thank you
Royan