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Precision m6500, docking station, monitors go blank
I have the same problem. Running a Precision m6500 with docking station and two Monitors. One connected with the display port and the other digital cable.
Randomly the monitors will go blank but the computer remains on.
DELL-Rishi
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April 16th, 2016 05:00
Hi BRAD954,
What is the docking station model? What digital cable are you using? And the monitor models? What is the OS installed on the system?
Update the BIOS - http://dell.to/1Mzks6r and reinstall the chipset drivers from the same site.
Download and reinstall the display link drivers for your OS - http://bit.ly/1T8FdoX
If the issue is not resolved, then provide us the event log in your response, for us to review.
If there is a specific docking station, we can provide few other drivers for them.
For faster communication, contact us via Twitter - @dellcarespro
Keep us updated.