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Clarence1

2 Posts

8379

March 18th, 2013 15:00

Problem with PC settings

I have a Dell Inspiron 3721 laptop. When I go to change PC settings a window pops up with " This app can't open There's a problem with PC settings." How do I fix this?

DELL-Appu S

4 Operator

 • 

3.1K Posts

March 18th, 2013 20:00

Hi Clarence,

It might be an issue with the software of the computer.  I would suggest you to perform a Refresh on your computer. The Refresh option is primarily a repair method. With the Refresh option, user accounts, data files and some settings are preserved on your PC without the need to create a backup or to make choices about what to keep or remove.

Here are the steps:

  • Open the General section of PC Settings by the key combination WIN KEY + C to open charms bar and click PC Settings.






  • Click the Get started button under Refresh your PC without affecting your files.






  • Click the Next button at the Refresh your PC step of the wizard.






  • You may be prompted to insert installation or recovery media if there is not a recovery image preconfigured on your PC.






  • Click the Refresh button at the Ready to refresh your PC step.






  • At this point, the PC is restarted, and the refresh actions are completed.



Please reply if you have any questions.

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