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December 21st, 2014 12:00

Problem with "Activate Bluetooth Using Wireless Switch"

hi everybody
i've got a DELL Inspiron 15 3542 . with Win7 64 bits
i downloaded all drivers from this site
when i try to install Bluetooth driver ( Network_Driver_NT9P6_WN_6.30.223.99_A00)
it showes an error message "Activate Bluetooth Using Wireless Switch" .
 i can't find a solution
 please help me with my problem

121 Posts

December 21st, 2014 15:00

1. Verify that Bluetooth is turned on in the bios

2. Remove  the generic bluetooth device in Device Manager

3. Manually Added the appropriate bluetooth device in device manager  ( dell bluetooth module you download from site )

4. Ran  the update "setupbluetoothDFu in the unpacked  R273941. Verified  that Bluetooth is turned on in the bios

2. Removed  the generic bluetooth device in Device Manager

3. Manually Added the appropriate bluetooth device in device manager

4. Ran  the update "setupbluetoothDFu in the unpacked BT driver

5. Installed the BT driver you downloaded

6. Start BT see if it works.

Good Luck,

Dagra

121 Posts

December 21st, 2014 15:00

Forget the first  step 2, 3 & 4, it's for a different model,  my copy /paste from my support form messed up.

Follow second

2 3 4 5 6 after you restart your laptop and hit F-2 to check BIOS and verify

It's turned on in the BIOS!

Dagra

2 Posts

December 21st, 2014 16:00

thanks my sister for your advice and your Interest
i tried many solution
and i don't know how the bluetooth begin work..
Although  the same problem stay when i try to install the progreme
however now i can send and receive files.....

thank you again...^^!

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