Highlighted
domenico88
1 Copper

Problem with the video card Inspiron 7520

Jump to solution

Hello to all


since I installed the windows update 8.1 I have problems with the video card. In PC 2 video cards are installed:

1) AMD Radeon HD 7730M
2) Intel (R) HD Graphics 4000

The main problem is that the resolution of the monitor is blurred. I downloaded from Dell the updates for both cards and tried to install but it is not changed void. My question is: is there a specific procedure to install a driver?

Thank you all!
0 Kudos
5 Replies
domenico88
1 Copper

RE: Problem with the video card Inspiron 7520

Jump to solution

HELPPPPPPP!!!!

0 Kudos
jakko100
1 Copper

RE: Problem with the video card Inspiron 7520

Jump to solution

I've got the same issue with my Inspiron 15R 5521 model. Yesterday I updated my Win8 to Win8.1 and after that the screen is kind of blurry and big, although resolution is correct. Did you found solution for your problem or does anyone have solution for dealing with this?

0 Kudos
Tilly89
1 Copper

RE: Problem with the video card Inspiron 7520

Jump to solution
So where is the Verified Answer? Obviously I have the same problem, the extended monitor is blurry.
0 Kudos
9 Rhodium

RE: Problem with the video card Inspiron 7520

Jump to solution

You need to reload your video drivers - Intel first, then AMD -- after upgrading to Windows 8.1.

0 Kudos
tosolo
1 Nickel

RE: Problem with the video card Inspiron 7520

Jump to solution

Could you be more specific? I have the same issue but the problem does not seem to be solved.

What do you mean with "reload your video drivers"? I tried to install the most recent dell video drivers, but I had to switch back to a previous backup because after the driver's update the AMD card didn't work anymore.

Please, tell me if someone solved this issue.


Thanks

0 Kudos