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November 19th, 2012 17:00

Problems with Dell XPS12 touch screen

Hi all,

I have recently got brand new, lovely Dell XPS 12. All nice and great, but lately I started having problems with the touch screen. After using the laptop for a while, the touch screen stops working for a while, then it starts working again, and then it stops and so on... The periods are more or less 1min of not working, working for 1 min again, 1 min not working, 1 min working again... after a while of that it stops working for good and I have to restart the laptop. I can still use touchpad or mouse and operate the laptop normally, but the touch is just not registering. Anyone have experienced that before? Would that be hardware or software issue? I love the laptop, but that touch screen issue is just annoying...

12 Posts

May 17th, 2013 16:00

Check my last post on this thread for a possible solution !!

6 Posts

September 2nd, 2013 01:00

I managed to fix my touchscreen problems by completely getting rid of the Cypress Trackpad driver.  Even the latest version causes all sorts of problems.  Unfortunately, that means losing gestures and touch to click but it's worth it to fix the touch screen freezing problems.

 

Dell, please get Cypress to fix their trackpad drivers!

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