Highlighted
Mark_1223
1 Copper

RE POST!!MY INTERNAL FAN ISN'T WORKING PLS HELP

Hi agents of dell. i have a dell inspiron 3437 Service Tag:

<ADMIN NOTE: Service tag removed per privacy policy>

 | Express Service Code:

<ADMIN NOTE: Express service code removed per privacy policy>

 laptop and the fan isnt working at all. it just stopped working. i search to the internet on how to fix it and i saw upon start press F2 or F12 something and i did and its checking everything and the fan turn on after that right after the testing and everything it went back to the windows, i check and its still not working..my laptop keeps on heating up im worried the whole thing will stop working so i hope u guys can help me.

Tags (2)
0 Kudos
8 Replies
LSUFAN51
4 Ruthenium

RE: RE POST!!MY INTERNAL FAN ISN'T WORKING PLS HELP

Deleted.....:emotion-2:

0 Kudos
LSUFAN51
4 Ruthenium

RE: RE POST!!MY INTERNAL FAN ISN'T WORKING PLS HELP

emoticon.BigSmile.title

I'd suggest you update system setup( BIOS) on your computer. Please click on link below:

https://youtu.be/mWn9YfxtYBo

LSUFAN51
4 Ruthenium

RE: RE POST!!MY INTERNAL FAN ISN'T WORKING PLS HELP

emoticon.BigSmile.title

After you update BIOS then I suggest updating Chipset and Video drivers. Please update drivers one by one or installation order.

www.dell.com/.../EN

Mark_1223
1 Copper

RE: RE POST!!MY INTERNAL FAN ISN'T WORKING PLS HELP

hi ahmm i downloaded all the drivers and video cards you told me and that was in the link u send, although some of it wasn't there. I numbered them so i can install them in order. I started installing them but the chip driver which is the number one on the list got an error. I print screen it hope you can see it. I dont know what to do so i stopped installing the rest.

i66.tinypic.com/35hqy6b.png

i64.tinypic.com/vcyooh.png

0 Kudos
Mark_1223
1 Copper

RE: RE POST!!MY INTERNAL FAN ISN'T WORKING PLS HELP

So today i decided to install all the drivers i downloaded even though the first driver still error(chip set driver).  i downloaded and install it all i encounter another problem and error the audio driver.  the rest I installed keeps on restarting. My internal FAN STILL ISN'T WORKING. PLEASE HELP ME WHAT SHOULD I DO NEXT?

0 Kudos
LSUFAN51
4 Ruthenium

RE: RE POST!!MY INTERNAL FAN ISN'T WORKING PLS HELP

emoticon.BigSmile.title

If I'm reading you correctly, the computer heat up but fan doesn't come on to cool computer down?

You updated BIOS, one of chipset driver and video driver ?

I also like to ask, do you play a lot of games on the system? If yes, do you experienced heating problems while playing games? You're able boot into windows? I'm assuming windows 10 is on the system?   

0 Kudos
LSUFAN51
4 Ruthenium

RE: RE POST!!MY INTERNAL FAN ISN'T WORKING PLS HELP

Dell Knowledge Base: How to troubleshoot a Overheating, Shutdown or Thermal issue on a Dell PC


www.dell.com/.../SLN151668

0 Kudos
LSUFAN51
4 Ruthenium

RE: RE POST!!MY INTERNAL FAN ISN'T WORKING PLS HELP

0 Kudos