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RE POST!!MY INTERNAL FAN ISN'T WORKING PLS HELP
Hi agents of dell. i have a dell inspiron 3437 Service Tag:
<ADMIN NOTE: Service tag removed per privacy policy>
| Express Service Code:
<ADMIN NOTE: Express service code removed per privacy policy>
laptop and the fan isnt working at all. it just stopped working. i search to the internet on how to fix it and i saw upon start press F2 or F12 something and i did and its checking everything and the fan turn on after that right after the testing and everything it went back to the windows, i check and its still not working..my laptop keeps on heating up im worried the whole thing will stop working so i hope u guys can help me.
LSUFAN51
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July 19th, 2016 17:00
Deleted.....:emotion-2:
LSUFAN51
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July 19th, 2016 18:00
:emotion-2:
After you update BIOS then I suggest updating Chipset and Video drivers. Please update drivers one by one or installation order.
www.dell.com/.../EN
LSUFAN51
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July 19th, 2016 18:00
:emotion-2:
I'd suggest you update system setup( BIOS) on your computer. Please click on link below:
https://youtu.be/mWn9YfxtYBo
Mark_1223
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July 21st, 2016 10:00
hi ahmm i downloaded all the drivers and video cards you told me and that was in the link u send, although some of it wasn't there. I numbered them so i can install them in order. I started installing them but the chip driver which is the number one on the list got an error. I print screen it hope you can see it. I dont know what to do so i stopped installing the rest.
i66.tinypic.com/35hqy6b.png
i64.tinypic.com/vcyooh.png
Mark_1223
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July 22nd, 2016 15:00
So today i decided to install all the drivers i downloaded even though the first driver still error(chip set driver). i downloaded and install it all i encounter another problem and error the audio driver. the rest I installed keeps on restarting. My internal FAN STILL ISN'T WORKING. PLEASE HELP ME WHAT SHOULD I DO NEXT?
LSUFAN51
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July 22nd, 2016 20:00
:emotion-2:
If I'm reading you correctly, the computer heat up but fan doesn't come on to cool computer down?
You updated BIOS, one of chipset driver and video driver ?
I also like to ask, do you play a lot of games on the system? If yes, do you experienced heating problems while playing games? You're able boot into windows? I'm assuming windows 10 is on the system?
LSUFAN51
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July 22nd, 2016 20:00
download.cnet.com/.../
LSUFAN51
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July 22nd, 2016 20:00
Dell Knowledge Base: How to troubleshoot a Overheating, Shutdown or Thermal issue on a Dell PC
www.dell.com/.../SLN151668