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March 24th, 2013 22:00

Realtek Card Reader driver does not install

System: Inspiron 17R SE 7720

Windows 8 64 bit

 Realtek Card Reader driver supplied by Dell is not working. When I try to install the driver, the dell update package shows failed.

Driver: 6.1.8400.39030, A01

Thank you.

4 Posts

March 24th, 2013 22:00

Dear Moderators, would you please remove the service tag link from the post.

Thanks.

2 Posts

September 18th, 2013 01:00

Same here, the card reader stopped working (but previously it did work).

This is the installation log of the card reader

[09/18/13 09:31:11] Update Package Execution Started [09/18/13 09:31:11] Original command line: "C:\Users\Pietro\Downloads\Chipset_Driver_MTT9W_WN_6.1.8400.39030_A01(1).EXE" [09/18/13 09:31:11] DUP Framework EXE Version: 3.0.93.1 [09/18/13 09:31:11] DUP Release: MTT9WX01-00 [09/18/13 09:31:11] Intializing framework... [09/18/13 09:31:11] logo.png [09/18/13 09:31:12] User Command: attended [09/18/13 09:31:12] DUP Capabilities Value: 16777215 (0xFFFFFF) [09/18/13 09:31:12] DUP Vendor Software Version: 6.1.8400.39030 [09/18/13 09:31:12] Local System/Model Compatible with this Package? Yes [09/18/13 09:31:12] Local System OS Version: 6.2.0.0 [09/18/13 09:31:12] OS Compatible with this Package? Yes [09/18/13 09:31:12] Local System OS Language: IT [09/18/13 09:31:12] Language Compatible with this Package? Unknown [09/18/13 09:31:13] Identified Behavior : attended [09/18/13 09:31:13] Temporary payload log file name: C:\ProgramData\dell\drivers\Chipset_Driver_MTT9W_WN_6.1.8400.39030_A01(1)\DUPB584.tmp [09/18/13 09:31:13] Translated Command Line : Setup.exe /v" LOGFILE="C:\ProgramData\dell\drivers\Chipset_Driver_MTT9W_WN_6.1.8400.39030_A01(1)\DUPB584.tmp"" [09/18/13 09:31:13] Path : C:\ProgramData\dell\drivers\Chipset_Driver_MTT9W_WN_6.1.8400.39030_A01(1) [09/18/13 09:31:13] Identified Behavior : attended [09/18/13 09:31:15] Append Vendor Software Log: C:\ProgramData\dell\drivers\Chipset_Driver_MTT9W_WN_6.1.8400.39030_A01(1)\DUPB584.tmp [09/18/13 09:31:15]  --- Start of Vendor Software Log ---

[09/18/13 09:31:15]  --- End of Vendor Software Log ---

[09/18/13 09:31:15] Vendor Software Return Code: 3 [09/18/13 09:31:15] logo.png [09/18/13 09:31:15] Name of Exit Code: DEP_SOFT_ERROR [09/18/13 09:31:15] Exit Code set to: 3 (0x3) [09/18/13 09:31:15] Result: FAILURE [09/18/13 09:31:17] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Chipset_Driver_MTT9W_WN_6.1.8400.39030_A01(1).txt

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