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63588

May 18th, 2015 18:00

Replacement screw(s) for XPS 13 9343

I lost one of the screws for the back-panel of a XPS 13 9343 (Developer Edition, 2015).

It's a small, silver Torx T5 screw, with a 4mm-wide head; total length is either 2.5mm or 3mm.

Where would it be possible to order a replacement? Can I get it directly from Dell? The laptop works fine, but I definitely want to make sure it's all nice and tight.

Thanks!

9 Legend

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87.5K Posts

May 28th, 2015 05:00

If you're in the US, Dell Spare Parts is the place to call -- or try part-people.com

DSP is  1-800-357-3355

Community Manager

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3.3K Posts

May 19th, 2015 09:00

Hi Shleepy,

Welcome to Dell Community Forum.

I recommend you to check in any local computer store to purchase the same.

3 Posts

May 27th, 2015 20:00

My local stores definitely don't have it. It's a very rare screw that is probably specifically for certain Dell models. My biggest local PC store doesn't carry screws that are this small, and all of their screws have regular phillips heads.


Is it possible to order directly from Dell somehow?

November 27th, 2016 00:00

So is there anywhere confirmed that I can buy the screws for an XPS 13 9343/9350?

Thanks

3 Posts

November 28th, 2016 12:00

As ejn63 suggested, you can call Dell Spare Parts and describe the screws you need. (I did this and ordered a screw for a dollar or two, but it turned out to be the wrong one... However, I then found the missing screw at my house.)

March 27th, 2017 17:00

try laptopscrewsdirect.com they stock most screws for laptops

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