1 Copper

Reseat Power Adapter

My Vostro 3500 which is 14 month old, suddently began giving me the error that is not charging the battery. It keeps telling me "reseat power adapter". I don't even know what that means. I have already re-booted with battery power only. Didn't help. I have taken batter out a couple time, didn't help. I have unpluged and repluged the power cord, didn't help.

It only runs on adapter power. My batter is down to 12% and doesn't charge. What can I do? What is the solution?

Thank you for your help.

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2 Replies
8 Xenon

Re: Reseat Power Adapter

Unplug the adapter and plug it back in again (to the system).  Then go into the BIOS setup - is the AC adapter listed as "unknown"?  If it is, try a new adapter - if that doesn't solve the problem, the system needs an internal repair to the power jack or mainboard.

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1 Copper

RE: Reseat Power Adapter

will this advice also work with the Dell XPS M1710

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