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January 7th, 2016 19:00

SD Card reader does not show up in device manager on Dell latitude e5530 after windows 10 upgrade

I upgraded to windows 10 a few months ago and thought everything was fine.  Finally, had to use my SD card slot post upgrade and it doesn't work.   It does not show up in the device manager so I think it is a chipset driver problem.  I ran the Dell Command upgrade and it says I need the CPNKY driver but it keeps failing the installation.  Error code 7.  Update package digital signature is invalid.  I have other coworkers with the same exact model with the same exact problem after upgrade to windows 10.

Thanks

4 Operator

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6.4K Posts

January 8th, 2016 08:00

Here's your Dell Product Support page. You can check Chipset and the other drivers as well.

www.dell.com/.../advanced

4 Operator

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6.4K Posts

January 8th, 2016 08:00

:emotion-2:

Please check the System Setup(BIOS) by typing msinfo32 into the Cortana bar. You should see the BIOS version, please write it down. While you at it, you might as well write down the Build version.

https://youtu.be/mWn9YfxtYBo

4 Operator

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6.4K Posts

January 8th, 2016 09:00

Deleted....

2 Posts

January 8th, 2016 10:00

Bios  A16   8/19/2015

SMbios   2.7

Embedded Controller version 255.255

Bios mode  legacy

I know it is the non-vpro bios version.  I saw an A17 bios on the dell support page and tried to install that but it would not let me because it was the vpro version

1 Message

March 25th, 2017 03:00

Hi thxman007 did you ever find a solution to your problem. I've just discovered I have the same problem. Thanks in advance

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