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adrian_ursu
1 Copper

Service Tag not recognized for Refurbished product

Hi Guys,

Is there any reason why my service tag is not recognized b the support site?

I have a refurbished Latitude E7450 bought form an authorized refurbish reseller.

Do I need to register my product somewhere for it to be recognized?

I am not worried about warranty because this is long gone. I have a hard time upgrading my drivers because I don;t know what hardware I have inside.

Thanks,

Adrian

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1 Reply
8 Krypton

RE: Service Tag not recognized for Refurbished product

You'll need to contact your seller about the service tag issue - any one of a number of things could have happened - different parts swapped into the case for a system, or a different case used for the original system - or the service tag in system setup totally changed.  Only the seller can tell you for sure.

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