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Slow cpu clock on my Latitude E4300 in windows 7 x64. 665Mhz instead of 2400. High Performance in power options, AC power.. but no luck.
Speedstep enabled in bios. Bios shows btw 1800 current speed, but CPU-Z says it's 665. Also I run some CPU tests and convienced that the actual clock is as slow as 665, and doesnt go up during high load. Please, help.
ejn63
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June 6th, 2010 15:00
What CPU do you have?
dioman
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June 7th, 2010 01:00
SP9400
And btw, i tried to load windows in safe mode and saw that cpu-z shows correct frequency. Seem OS underclock my cpu somehow
dioman
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June 7th, 2010 02:00
I also see this message in my eventlog
The speed of processor 1 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
JoStudio1555
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June 7th, 2010 03:00
As the message says, ur firmware is being limited by the firmware, try the download a new version of the firmware from support.dell.com
dioman
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June 7th, 2010 04:00
That's what i did at first. ugraded to A17 (latest). Didn't help
dioman
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June 9th, 2010 03:00
Please help. is anybody run windows7 64bit on e4300 with same issues?
ejn63
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June 10th, 2010 13:00
That's what I'm asking - what is the power rating of the power supply? 65W? 90W? 130W?
ejn63
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June 10th, 2010 13:00
What is the power rating of your power supply?
dioman
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June 10th, 2010 13:00
discussion about this, but yet.. still not resolved:
http://forum.notebookreview.com/dell-latitude-vostro-precision/489628-slow-cpu-clock-my-latitude-e4300-windows-7-x64-665mhz-instead-2400-high-performance-power-options-ac-power.html#post6335734
Help :emotion-9:
dioman
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June 10th, 2010 13:00
my battery is dead, i don't use it. Only AC power.
dioman
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June 10th, 2010 14:00
it says 19V and 4.62A. So i suppose it's 90W
It worked normally under XP and under Vista. The problem is only in windows 7 64bit
dioman
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June 10th, 2010 14:00
There was 3 items in the 'Chipset' section:
- Intel AMT HECI
- Intel AMT SOL/ LMS
- Ricoh R5C847
First two wasn't installed, they alerted that hardware not compatible, third (Ricoh R5C847) installed without any problems.
ejn63
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June 10th, 2010 14:00
Next question is whether you've installed the chipset driver and Dell notebook system software for Windows7-64:
http://support.dell.com/support/downloads/driverslist.aspx?os=W764&catid=-1&dateid=-1&impid=-1&osl=EN&typeid=-1&formatid=-1&servicetag=&SystemID=LAT_E4300&hidos=WLH&hidlang=en&TabIndex=&scanSupported=False&scanConsent=Falsec
ejn63
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June 10th, 2010 15:00
Did you install the notebook system software?
http://support.dell.com/support/downloads/format.aspx?c=us&cs=19&l=en&s=dhs&deviceid=18898&libid=7&releaseid=R260746&vercnt=1&formatcnt=0&SystemID=LAT_E4300&servicetag=&os=W764&osl=en&catid=-1&dateid=-1&typeid=-1&formatid=-1&impid=-1&checkFormat=true
dioman
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June 11th, 2010 03:00
Second (DSS_UTIL_WIN_R260746.EXE) wasn't installed. I just did, and it didn't help.