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June 4th, 2016 02:00

Starting problem >> grey bar - 8 beeps >> Inspiron 3521

Hi,

Keep having problems starting my Inspiron 3521 laptop. Result: a black screen with a horizontal grey bar in the middle and the repeating sound of eight beeps. Pushing the power button over and over again, trying with the battery in and out, and then after many failed start-up procedures suddenly it turns on normally, showing the Dell logo on the monitor screen. This feels like participating in a lottery. Allready tried many suggested solutions including system recovery and upgrade BIOS. Does this sound familiar? I appreciate any help.

Regards,

John

2K Posts

June 4th, 2016 13:00

Hi John,

8 beeps is an LCD failure. 

When did the issue start? Is there any damage on the system?

If there is no warranty, then you could try reseating the LCD cable - download the service manual here - http://dell.to/20ZyccH

If the system is under warranty, write me a private conversation with the service tag and your contact details(Name and Email). If there is no warranty, If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ

Let us know if you have any other queries.

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