By the way, My OS is Win 7 Home Premium x64 Bit, SP1, Came Preinstalled on 1545
I Tried the instructions, installed older version of Audio Drivers, Still Does it, I played a Song with length of 3:54, and it did it Seven Times through out the song, and if you replay song, it does NOT repeat same spots each time, they vary. About three weeks ago I did a DataSafe Restore from Factory, and it started about a week after, then I redid the same restore last week with NO MS Updates or Dell Updates, straight from Restore, tried a sample video from Laptop that was included in the Factory Restore, Did it then too. So I doubt it is a MS Update. I had not done any updates whatsoever, No Service Pack update, Not one MS Update, nor Dell. I am wondering if it could of been a glitch from the DataSafe Restore, Maybe I need to wipe drive completely, do a Restore from Disc and Drivers Disc. I purchased the laptop Feb. 2010, It has played flawlessly up until the Factory Restore from DataSafe 3 Weeks ago. So Warranty is Gone, So I Will keep looking And see it that will solve it. May try that Disc Restore.
Mick Barker Sr.
Yes indeed Jim, my problem started with a disc restoration. I tried the partition restoration too, same results. 😞 I'm a rap musician and my dell was working great with my Fruit Loops. Adobe Audition and Hip Hop Ejay, and now i can't even watch a simple video at youtube!
It looks like we are all running the same operating system, Windows 7 Home Premium 64-bit. Like Mick Barker Sr, I bought my laptop around the same time, early March 2010 and have had absolutely no problems with it until recently. I purchased mine off of one of the home shopping networks, QVC, which was running a sale on it at the time.
I agree that it makes sense that an update may be to blame, since this is affecting multiple users around the same time. I just can't think of what it is. I uninstalled Windows Updates from last week, but I still have the grinding/skipping on audio and video. I even uninstalled Dell DataSafe since I don't use it anyway, but it wasn't any help. I've done searches online to see if the same problem is happening for users of other laptops or operating systems, but I haven't found anything. Strange...
A possible fix was found over at this thread: en.community.dell.com/.../19412524.aspx
Basically, you have to download the driver here: http://downloadcenter.intel.com/Detail_Desc.aspx?ProductID=2101&DwnldID=20215&lang=eng&iid=dc_rss and that seems to fix the problem. Apparently Windows Update messes up and installs the wrong driver for your hard drive, hence the skippiness. Remember that if you see an optional update for "Intel - Storage - Intel(R) ICH9M-E/M SATA AHCI Controller" in Windows Update after you install the driver, DO NOT INSTALL IT. It is what probably caused the problem in the first place, and if you download it again, you'll have to install the new driver again.
Hopefully this fix will work for everyone who has this problem. Good luck!
Ohhh yeahhhhhhhhhh i'm so happy, the problem is fixeddddddddddddddddd!!!!!!!!! mad, mad, very mad props to all of you for your valuable help and specially to ThePine for his superb solution to this annoying problem. Yeah, FIXED! I'm in love with my 1545 again! I'm gonna do a song right now, yeah! Thank YOU!