ChelleC
1 Copper

Studio 1558 SD card reader not working

For no apparent reason my sd card reader has stopped working and when I run an windows diagnostic it says that it can't even be found!! emoticon.Surprise.title

Any ideas??

0 Kudos
6 Replies
DELL-Appu S
4 Ruthenium

Re: Studio 1558 SD card reader not working

Hi ChelleC,

Did you make any software or hardware changes? May I know the operating system installed on your computer.

You may try updating the card reader driver. Click on the link http://dell.to/14NMsYM -> type the Service tag of the computer -> choose the operating system -> expand Chipset -> download and install the file named Ricoh Card Reader xxxx.

Hope this helps.

Thanks & Regards,
Appu S
#iworkfordell
To know more about Dell’s Product Support, Drivers & Downloads, Orders & Dispatch status -> choose your region USA, India. For Dell Support Videos, click Here.

0 Kudos
ChelleC
1 Copper

Re: Studio 1558 SD card reader not working

Hi, I am not aware of any changes being made. I have gone into the drivers section and put in my service tag number however there there is no chipset  to expand 😕

0 Kudos
DELL-Appu S
4 Ruthenium

Re: Studio 1558 SD card reader not working

Hi ChelleC,,

Try to download and install the driver from the following link http://dell.to/12mCJXC.

Thanks & Regards,
Appu S
#iworkfordell
To know more about Dell’s Product Support, Drivers & Downloads, Orders & Dispatch status -> choose your region USA, India. For Dell Support Videos, click Here.

0 Kudos
ChelleC
1 Copper

Re: Studio 1558 SD card reader not working

Hi Appu,

I have downloaded and installed the driver and restarted my laptop but still no luck.

0 Kudos
DELL-Appu S
4 Ruthenium

Re: Studio 1558 SD card reader not working

Hi ChelleC,

You may uninstall the USB root hubs and check if it makes any difference. To uninstall USB Root Hubs:

  • Press and hold the Windows key and press 'R' key. This will open the run window
  • Type 'devmgmt.msc' without the parenthesis, click on 'Ok'
  • Expand ‘Universal Serial Bus controllers’
  • From the list, look for ‘USB Root Hub’
  • Right click, choose ‘Uninstall’, choose ‘Ok’
  • Uninstall all ‘USB Root Hub’ listed
  • Wait for all the drivers to get uninstalled
  • Restarted the computer'. Restarting the computer will install ‘USB Root Hub’s automatically on the computer

Then, expand IDE ATA/ATAPI controllers and uninstall all the options starting with the name Ricoh -> restart the computer.

Once done, update the Chipset driver. Then download and install the card reader driver again from the same link shared in my previous post.

Hope this helps.

Thanks & Regards,
Appu S
#iworkfordell
To know more about Dell’s Product Support, Drivers & Downloads, Orders & Dispatch status -> choose your region USA, India. For Dell Support Videos, click Here.

0 Kudos
ZaphodB-1558
1 Copper

RE: Studio 1558 SD card reader not working

I had the same problem, then upgraded my Win 10 Pro to Version 1709 OS Build 16299.19. this brought the SD card reader back to life.

0 Kudos