Studio 1558 Wireless Problem

Hi,

Welcome to the Community.

As you have mentioned that you receive an error of hardware not detected, I would recommend you to check the status of wireless adapter in BIOS.

    1)      Reboot the computer.
    2)      Press the F2 key to enter the setup screen (BIOS).
    3)      On the System Setup screen, select Advanced and click wireless option.
    4)      On the next screen check if the Internal WLAN is enabled or disabled.
    5)      If it is disabled then enable it and save the settings.

Refer to the snapshot below:

Once you have performed the above steps then restart the system and try loading the Wifi drivers from the Resource CD or Dell’s support site.

Please reply with the results.

Thanks and Regards
Priyanka S
#iworkfordell

Thanks so much for your help. Unfortunately, this does not seem to have fixed my problem. Everything was enabled.  I tried the drivers again and still no luck (I assume I'm using the right drivers.)

Any other thoughts? Could the reformat have messed up my wireless card permanently?

CoopF4,

Rick

Thanks for the link! I did not install the drivers in the right order most likely? Do I need to start over and reinstall windows?

CoopF4,

Start with the Desktop/Notebook system software and the chipset drivers and follow the list.

Rick

Man...this is so frustrating.

I tried installing the drivers in the correct order as you suggested and when I tried the first one (the dell system utility) I got an error message stating that the processor doesn't support the install or something along those lines. Any other suggestions? I'm starting to lose hope and wonder if I didn't damage something permanently....

Thanks for any continued help.

CoopF4,

You coule try, Restoring Your Computer´s Software to the Factory Settings

Did you create the Windows 7 - IMPORTANT Windows 7 Backup Disks to create? If yes, then try...

Restoring Your Dell Computer to Original Factory Installation with Dell DataSafe Local Backup 2.0

Rick

I went back and started over completely by reinstalling Windows 7 on a completely empty hard drive. I followed your advice and started to install the drivers in the correct order. I tried the NSS first as suggested, and I get an error message every time.

I'm at a loss. Can a Dell technician help me out over the phone or will they charge me an arm and a leg. I'm pretty good with computers for the most part, but this seems to have a reached a point beyond my capability. I don't know what to do, and I feel like I've done everything you've suggested, but failed every time.

I sincerely appreciate the help though.

CoopF4,

See if this article helps.

How To Restore or Reinstall Microsoft® Windows® on a Dell™ Computer

Rick