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October 13th, 2015 13:00

Studio 1749 upgraded to windows 10

I have upgraded to windows 10 and have two unknown devices.  

1.  Mass storage controller?  
PCI\VEN_1217&DEV_8130&SUBSYS_041B1028&REV_01
PCI\VEN_1217&DEV_8130&SUBSYS_041B1028
PCI\VEN_1217&DEV_8130&CC_018000
PCI\VEN_1217&DEV_8130&CC_0180

2. Unknown device
ACPI\VEN_SMO&DEV_8800
ACPI\SMO8800
*SMO8800


Help will be much appreciated.  

Rolf E. Olsen  

7 Technologist

 • 

7.1K Posts

October 13th, 2015 23:00

Hi Rolf,

Dell Studio 1749 has not been tested for Windows 10 operating system. I would suggest you to update the BIOS on the computer. Please enter your service tag # on the link below, then download the BIOS required onto the system and install it.

http://dell.to/18r60nI

You will need to download the Windows 7 drivers and install it on compatibility mode. Please download the card reader driver from chipset section and ST Microelectronics DE351DL Motion Sensor driver from System Utilities onto the system and install it.

7 Posts

October 14th, 2015 02:00

Hi.  

I downloaded the BIOS and tried to install.  
Got message that already installed was same or newer so no changes.  

There are no chipset section when I enter my service tag: <ADMIN NOTE: Service tag removed per privacy policy>

  

I downloaded and installed ST Microelectronics DE351DL Motion Sensor.  
"Software for this device has been blocked from starting because it is known to have problems with windows."  

Any suggestions?  

Rolf E. Olsen

7 Technologist

 • 

7.1K Posts

October 16th, 2015 08:00

Hi Rolf,

I would suggest you to check for Intel driver from Intel website by running Intel driver utility on the system using the link below and install the drivers recommended for your system.

http://intel.ly/19AORvw

Please let me know if this helps.

7 Posts

October 16th, 2015 10:00

Hi.  

I installed the Intel Driver Update Utility.  
"No driver is detected on you product."  

Rolf E. Olsen 


PS 
I found somewhere that i could install 
O2Micro Integrated MS/MSPRO/xD Controller 

I have done so and the unknown Mass Storage device 
has now moved to Storage Controllers 

ST Micro Accelerometer has still not started.  
Is it something that I need? 

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