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Brandon Pippin
1 Copper

Re: Studio - Jammed Touch Sensitive Eject Button

I think I have a solution, it seems to have worked for me. First, I upgraded my BIOS to A06 which initially didn't make a difference. Then I went back into BIOS setup and changed my boot order to put the DVD drive first/HDD second/USB third/and floppy fourth. No problems since then, I'll post again if it happens again.

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nfc5382
2 Bronze

Re: Studio - Jammed Touch Sensitive Eject Button

I think I have a solution, it seems to have worked for me. First, I upgraded my BIOS to A06 which initially didn't make a difference. Then I went back into BIOS setup and changed my boot order to put the DVD drive first/HDD second/USB third/and floppy fourth. No problems since then, I'll post again if it happens again.

 

Good luck.  Dell came out and replaced the palm rest and top cover.  The technician said the touch sensitive buttons being faulty is a common problem and he's replaced a lot of them.

After the new hardware, I haven't had a problem.

 

Dell Studio 1537

Dell Inspiron 9400 (stolen)

Dell Inspiron 4150 (sold)

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Brandon Pippin
1 Copper

Re: Studio - Jammed Touch Sensitive Eject Button

Yeah, the BIOS boot order didn't fix it after all. It seems that any trip into the BIOS prior to booting the OS will prevent the malfunction. Oh well...

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nascentmind
1 Copper

Re: Studio - Jammed Touch Sensitive Eject Button

Lemme know of there are any more problems after the replacement. I too will report the problem tomorrow.

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nascentmind
1 Copper

Re: Studio - Jammed Touch Sensitive Eject Button

I got my dvd drive and the touch sensitive console replaced and I still have the problem. Does anybody have a similar experience after replacing?

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nfc5382
2 Bronze

Re: Studio - Jammed Touch Sensitive Eject Button

Mine's been OK since replacement.

Dell Studio 1537

Dell Inspiron 9400 (stolen)

Dell Inspiron 4150 (sold)

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aaron74
1 Copper

Re: Studio - Jammed Touch Sensitive Eject Button

I too have been having this problem with the eject button on my Studio 1537.  I have BIOS version A07 and have tried a clean install of Vista 32-bit with no luck.  Dell sent me a replacement "hinge cover" which also did not fix it.  They are now sending me my first replacement system.  I don't have much hope that this will fix this problem at this point.  I truly think this is a BIOS problem.  I see that it must have been a problem in version A06 but is there anyone running A05 that is having this problem?

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simonscowl
2 Iron

Re: Studio - Jammed Touch Sensitive Eject Button

hi, i've a studio 1537 and it has problems with bios a07.  it is my third replacement the last two had bios a04 and bios a05.  on the website only a05 appears so don't know where a06 or a07 are but this one came with a07.  anyway all have media key issues and this one they got the wrong screen part so i'm letting them send me one more.

this one has settled down and the eject key only comes on briefly from cold start or wake up and other keys don't work but guess i'm just getting used to it.  its being collected on tue 13 and new one delivered same day.  i'm praying its going to be ok, but it will be the first one that doesn't have issues. 

 

 

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nfc5382
2 Bronze

Re: Studio - Jammed Touch Sensitive Eject Button

I too hoped that it would be fixed with a replacement, but the replacement also had the problem.  It doesn't appear to be a bios issue as I had A06 and A07 and both had the problem.  I don't think Dell factory even test the laptops for this before shipping, since I had 2 new studios with the same problem.  It appears they have a serious manufacturing oversight.

It wasn't until Dell technician replaced the palm rest and top panel (no change to bios) that it was fixed.  I'm not sure if it was actually the top cover or maybe the tech rerouted wires as to not intefere with the touch sensive sensors.  Some other posts mention rerouting the wifi antenna that runs directly under the CD eject and volume up.

 

I would not settle or get use to this.  It's a new and expensive laptop that should be free of defects.  Its in warranty, dell should fix it.

Dell Studio 1537

Dell Inspiron 9400 (stolen)

Dell Inspiron 4150 (sold)

tausiM86
1 Copper

Re: Studio - Jammed Touch Sensitive Eject Button

hi guys,

 

I see that this is the most horrible problem I've ever had with a computer/ laptop. But I say that it is no bios problem or something else.... and I think I'm right. The Studio 15 series has a problem with the Li-Ion battery. I took it off 2 weeks before and now the laptop runs on power adapter with no battery inside. And suddenly the errors (e.g. cd- eject) or the malfunctions of the media buttons were gone. Maybe the battery series is created by sony. Maybe you all remember that sony had a lot of problems with their batteries so they stopped the production and developed a new battery series. Dell also had sony batteries and maybe they still have. I've sent a email to the head- technician and posted the serious problems and they answered that they know that the Studio 15 series has a lot of defects.

So please try the battery- thing out I've mentioned at the beginning of my post. It would be interesting if it really works with other laptops and that it wasn't luck at all... in my case. Please post the first experiences!

And sorry for the language mistakes, I'm not from the states:D

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