Synaptics Touchpad Driver

Question

Hi, I own a Dell XPS 15 laptop. It's not had a problem in the 4 years that I have had it. I decided that a fresh start would do my laptop some good since I had tons of programs that I wasn't using. So I reset it using the Dell recovery software and when I was updating the drivers I found that I had a newer version of the touchpad driver that didn't work with my laptop.  The fn key combination fn+F3 is supposed to disable the touchpad and I use it a lot and I found that the latest driver I installed from the Dell support site doesn't have this feature. It also doesn't have other gestures I was used to like using the palm of the hand to minimize everything on the screen. It would be great if someone knew where I could get that since I use these features a lot.  Thanks in advance! Deepak Charles.

DELL-Ravi Ch · Answer

Hi Deepak,

The Dell quickset application needs to be installed for the shortcut Function keys to work. Please enter your service tag # on the link below, select the OS, then download the Dell Quickset application from Application section onto the system and install it.

http://dell.to/18r60nI

Please, let me know if this helps.

deepakcharles · Answer

Thanks for the really quick response. I'm sorry but I think I should have been clearer.

I have the Dell quickset application. So I know that the function keys work. Only the shortcut to disable the mousepad and enable it aren't working. So I assumed that it was regarding the mousepad driver.

I remember having the Synaptics Driver and not the Dell Touchpad driver. And on the site I can only find the Touchpad driver. So I guess if I find the right version of the driver somewhere it might work.

Thanks again,

Deepak Charles.

DELL-Ravi Ch · Answer

Hi Deepak, I would suggest you to reinstall the Quickset driver and touchpad driver to check if it fixes the issue.

Locked Topics – Laptops General

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