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The international warranty transfer issue
I have purchased Inspiron 14 from USA (this year Nov-2009). I have gifted it to one of my family member living in India. My question is if I fill the International ownership transfer form my warranty will also be transferred automatically? The warranty that it has is:
| Dell Limited Hardware Warranty Plus Service, Initial Year, 1 Year Limited Warranty and Mail-In Service,Notebook. I have called costumer care many a times and received varied information that make me confused. I will be grateful if you reply as soon as possible.
Best Regards |
| . |
ejn63
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December 8th, 2009 13:00
Yes, but according to the terms of the original warranty - i.e., it would need to be returned to the USA for service. You would need to purchase an international warranty for the system - that used to require buying a minimum of 3-years coverage on a system. Check with Dell.
aryaricha
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December 8th, 2009 14:00
Sorry it is still not clear to me. What does it mean "would need to be returned to the USA for service" . Do I need to send my laptop from India to US or dell would do it? Kindly make it little more clear....
ejn63
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December 8th, 2009 15:00
You will pay the shipping both ways to the US if service is required.
aryaricha
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December 8th, 2009 19:00
It is strange then !! The to and fro cost would be too hi probably more to repair it by paying money !!
I am puzzled what kind of warranty it is !!