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maxnorvell65
1 Copper

The monitor on my Dell Inspiron won't work.

The monitor for my Dell Inspiron 531s goes from a blue light to an orange light (sleep mode) when the computer is turned on and the screen remains black. I've tried another monitor with no luck. Is it a video driver and how can I fix it if I can't see anything on the screen?

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3 Replies

RE: The monitor on my Dell Inspiron won't work.

Hi, 

Thanks for writing to us.

What windows is the system running on ?

How about in safemode? Does the system loads BIOS?

If the machine has a separate GPU you can try connecting the onboard graphics if that helps.

Regards

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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RE: The monitor on my Dell Inspiron won't work.

Hi,
We are still awaiting your response.

Regards

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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maxnorvell65
1 Copper

RE: The monitor on my Dell Inspiron won't work.

Thanks, but I got it working by disconnecting the power from it and waiting awhile then hooking it back up. It then recognized the monitor.

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