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January 6th, 2016 17:00

The monitor on my Dell Inspiron won't work.

The monitor for my Dell Inspiron 531s goes from a blue light to an orange light (sleep mode) when the computer is turned on and the screen remains black. I've tried another monitor with no luck. Is it a video driver and how can I fix it if I can't see anything on the screen?

January 7th, 2016 06:00

Hi, 

Thanks for writing to us.

What windows is the system running on ?

How about in safemode? Does the system loads BIOS?

If the machine has a separate GPU you can try connecting the onboard graphics if that helps.

Regards

January 8th, 2016 19:00

Hi,
We are still awaiting your response.

Regards

January 17th, 2016 13:00

Thanks, but I got it working by disconnecting the power from it and waiting awhile then hooking it back up. It then recognized the monitor.

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