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December 4th, 2007 03:00

Thin colored lines on Inspiron 9300

I have a Inspiron 9300 which has been trouble free for 2 years. Recently, 3-5 thin colored (but each one a deifferent color) lines have started forming vertically randomly but always in the same location. Started w 1-2. Those have stayed on and 2-3 have added themselves to the display. It seems it will continue to add additional lines.
Any suggestions or prognosis is welcomed Thx for taking time to reply.

221 Posts

December 4th, 2007 15:00

Dallen1111,
 
Hook up an external monitor and see if it shows up there.  If it doesn't, as is likely, then contact Dell.  Be sure you get a case #.  Some of these are being fixed free, even out of warranty.  If they won't fix it, then take your case # to Unresolved Issues.

4 Posts

December 5th, 2007 00:00

Thx for the advise. Dell is going to replace the LCD. I reaaly appreciate the advise!
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