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Touch screen no longer works
After a month of use, the touch screen of my Inspiron 13 5000 series no longer works.
Initially, when I restarted the computer it would work again. But now this doesn't help anymore.
I went to settings > connected devices >device manager > human interface devices > HID compliant touch screen and it says "This device is working properly." I disabled and then enabled again the device but nothing changed.
Is there anything else I should do?
LSUFAN51
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October 31st, 2016 08:00
:emotion-2:
I'd suggest you uninstall and reinstall touch screen driver:
1. Go to device Manager, right click touch screen driver, and then uninstall. To reinstall touch screen driver, click 'Action' at the device manager taskbar, and then click "Scan For Hardware Changes".
LSUFAN51
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October 31st, 2016 08:00
Please click on link below, hopefully it will be of help;
Touch screen may have intermittent issues or stop working due to power management settings:
www.dell.com/.../en
LSUFAN51
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October 31st, 2016 08:00
Lastly:
A possible solution in link below.
en.community.dell.com/.../19990995