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Last reply by 03-08-2017 Unsolved
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2 Bronze
2 Bronze

Touchpad scroll problem

I've just upgraded from my 7 year old Dell Inspiron to a Dell 15 5000. I cannot get single edge scrolling to work. I've got the 2 finger scroll but not single as it was on my Studio. Needless to say Windows 10 OS.

Replies (5)
6 Gallium

:emotion-2:

Please list exactly Dell model number: Ex; Dell Inspiron 3543. If you don't know, type msinfo32 into search box, you'll see exact model number. In the meantime, type Troubleshooter Control Panel onto the search box, click on 'View All', and then run Program Compatibility Troubleshooter. Hopefully you're able to run the old touchpad driver on windows 10.

6 Gallium

I also like to suggest entering your service tag number (Or use Detect Product) in the link below and check if there's any windows 10 touchpad driver for your system.

www.dell.com/.../

2 Bronze
2 Bronze

Inspiron 15-5578

Service Tag <Service tag removed>

Express Code <Express service code removed>

I just talked to Dell suppert and it appears single finger edge scrolling is no longer available; weird. So I just have to get used to two finger scroll; no big deal.

5 Rhenium

There are some settings for Win 10 on the Settings-Devices-Mouse and Touchpad section.  That is where I found out about the two finger tap for a right click.

You could try turning off the two finger scroll or use the tap and drag perhaps.  Not all apps behave the same.  The Map app will zoom with two finger scroll.

_____________________________________
XPS 9365, Inspiron 7567 Gaming, Inspiron 7779, XPS One 2720
System fully Win 11 compliant
6 Gallium

Thanks for the quick update....:emotion-2:

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