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RogL
1 Copper

Trouble Shoot DVD RW Drive in Dell XPS M1530

The DVD RW Drive in my XPS will not accept blank CD-R discs...I have not tried other formats eg. DVD-R.  I ran the Dell self-inspection test.  All passed except those for this drive.  The message reported was 'unsupported'.  I reran the same test and obtained the same result.


Do you have any suggestion for futher trouble shooting/repair?


Thank you, RogL

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2 Replies
8 Xenon

Re: Trouble Shoot DVD RW Drive in Dell XPS M1530

Try a blank DVD-R.  If it's recognized OK, it's likely the CD laser has failed - you will need a new drive.

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RogL
1 Copper

Re: Trouble Shoot DVD RW Drive in Dell XPS M1530

Thank you!  I will try that.

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