andraya47
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Turning off the Touchpad with Windows 8?

I recently downloaded Windows 8 Pro and now the  Ctrl F3 shortcut does not work for turning off the touchpad. I have a Inspiron 15R N5110. Does anybody know how to fix this or what hardware I need to fix this problem? I need to turn it off while typing. 

Thank You 

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20 Replies

Re: Turning off the Touchpad with Windows 8?

Hi andraya47,

Please use the key combination Fn+ F3 to disable Touchpad. Press and hold Fn and tap F3 once and release both the keys disable touchpad.

Kindly reply for any further help.

Thanks & Regards,
Nikhil D
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here

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andraya47
1 Nickel

Re: Turning off the Touchpad with Windows 8?

Sorry, I meant to say I tried the Fn + F3 combination (not Ctrl + F3). That hasn't worked since I installed Windows 8 Pro. I think I need to install some sort of driver or software? I don't know where to find it though. I can't find settings in the control panel or anywhere on my computer to change touchpad settings since upgrading to Windows 8 Pro.

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Re: Turning off the Touchpad with Windows 8?

Hi andraya47,

Yes, there is a driver which helps to make Function keys to work. You can try uninstalling the quickset drivers, restarting the computer and reinstalling the Quickset drivers.

To uninstall the quick set follow the below instruction:

1) Click “Start”, type “Programs and Features” and press enter.

2) In the “Programs and Features” window, right click “Quickset64”, click “Change/Uninstall”.

3) Follow the on-screen instructions to complete the uninstallation.

4) Restart the computer.

To reinstall the quickset drivers use the link: http://tinyurl.com/cgcakw3

Enter the service tag, select the operating system, and select quickset drivers from Application list of options.

Follow the onscreen instructions and install the quickset drivers. check the functionality of Media Buttons and post the results.

Please reply for any further help.

Thanks & Regards,
Nikhil D
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here

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andraya47
1 Nickel

Re: Turning off the Touchpad with Windows 8?

I uninstalled the Quickset64. I went to that link and entered the service tag and operating system. But the quickset driver does not show up under the Application page. I tried searching for it on the Dell website and nothing comes up. The button still doesn't work.

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andraya47
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Re: Turning off the Touchpad with Windows 8?

I found the quickset driver and installed them. I still cannot disable the touchpad.

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Re: Turning off the Touchpad with Windows 8?

Hi andraya47,

I would like to know if you have installed the touchpad drivers after installing Windows 8 pro. If not please follow the below mentioned steps to install the touchpad drivers.

  1. Open the search box in the Start menu, type “Device Manager” and press enter.
  2. In the “Device Manager” window, double click “Mouse and other pointing devices”.
  3. Right click "Dell Touchpad", click "Uninstall", and ensure to check the box “Delete driver software for this device”.
  4. Follow the on-screen instructions to complete the uninstallation.
  5. Restart the computer.
  6. Use the following link to download the Touchpad driver: http://dell.to/XW72FJ
  7. Select Download file.
  8. Once the download is completed, run the driver file.
  9. Follow the on-screen instructions to complete the installation.

Check the functionality of the touchpad and try disable it using Fn+F3 keys.

Please reply for any further help.

Thanks & Regards,
Nikhil D
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here

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andraya47
1 Nickel

Re: Turning off the Touchpad with Windows 8?

When I go to the "Mouse and other pointing devices", the touchpad is no where to be found.

When I search "touchpad" nothing shows up under Apps, Files, or Settings.

I cannot change any settings for the touchpad because the settings are nowhere to be found on my computer.

I tried to use the link you gave me in step 6 to download the driver software and this is what happened after I hit download and allowed it to make changes to my computer:

1. A screen shows up saying

Input: Alps touchpad Driver  

Input: Alps touchpad Type: Driver Version: A01

For Vostro Notebook: 1450

(I hit continue)

2. The next screen:

Select the folder where you want to unzip the files to:

C:\Dell\Drivers\CXWXW\

(I hit ok)

3. "All files were successfully unzipped"

4. This program might not have installed correctly : Alps Touchpad W8 X02 A01 Setup CXWXW_ZPE (1).exe

If this program didn't install correctly, you can try installing it the program using compatibility settings.

(I clicked "Install using compatibility settings", which took me through the same steps with the same problems)

I tried to run the trouble shooter, which did not solve the problem.

"Touchpad" settings or files are still no where to be found and I still have no way of disabling the touchpad.

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JC in Chicago
1 Copper

Re: Turning off the Touchpad with Windows 8?

I'm going thru this same issue...thought I was losing my mind.

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Re: Turning off the Touchpad with Windows 8?

Hi andraya47/ JC in Chicago,

Use the following link to download the Touchpad driver: http://dell.to/XW72FJ

I suggest you to install the drivers in compatibility mode by follow the below mentioned steps.

  1. Click the link above, select Download file and save the downloaded driver file on the desk top.
  2. From the "Start" or "Apps" Screen Right click or press and hold on a single program to check it, and click/tap on Open file location.
  3. Right click or press and hold on a program's shortcut (LNK), EXE, or MSI file on your desktop or in Windows Explorer, and click/tap on Properties.
  4. Click/tap on the Compatibility tab.
  5. To Run a Program in Compatibility Mode in Only your User Account, click/tap on the Run this program in compatibility mode for box to check it.
  6. Click/tap on the drop down menu arrow and select which version of Windows the program was written for.
  7. When finished, click/tab on OK to apply the changes.

Please check the functionality of the touchpad and reply.

Thanks & Regards,
Nikhil D
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here

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