Two Finger Scroll Not Working on my Inspiron 3543

Hi,

Thank you for writing to us.

Was there any update run before this stopped working? If so, trying a System restore is the easiest fix.

Update the driver for the touchpad from the Dell Support Website. Once done, enter Touchpad properties and you should be able to personalize scrolling options under advanced properties.

check to see if the on screen keyboard has started. it messes up the finger gestures everytime for me. ive went into services and everything to turn it off. but somethin in google makes it come on anyway. after u turn it off, u usually need to restart Chrome and it usually works for a while. some glitch somewhere

Hey,

        First of all... Thank you for replying. I don't remember any specific update but, the Windows action center keeps downloading some additional updates if that's what you are referring to. And I also tried to update my touchpad driver, but it says that it is already up to date.

       Regarding the Dell TouchPad properties, I already tried that and it is configured as per my convenience. Yet it goes through the same error.

      Thank you again for suggesting.

Anybody else have any suggestions.  I bought my computer in March and even returned it because of this issue for a replacement as Dell was never able to resolve.  Well, the replacement has the same issue, so it has to be a driver issue.  Dell, please fix and don't ignore us.  Quality is supposed to be your thing!  Otherwise, I love my laptop.  Just want the gestures fixed.  Could someone at Dell get ahold of a 3543 fresh out of the box and experience what we are experiencing and fix it?