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November 27th, 2013 22:00

USB ports are not working after windows 7 64 bit installation in 14z Inspiron

Hi, I have recently purchased a laptop PC after installing windows 7 64 bit the USB ports are not working . When I plug my external HDD the lights gets on but wont show in my computer. I tried almost all the driver of chipset to installed but still not working.

It's Dell Inspiron 14z 5423

Bests,

Hadi

4 Operator

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2.5K Posts

November 29th, 2013 03:00

Hi AbdulNabeel,

Please uninstall the entire USB root hubs in device manager

Start > in search box type in device manager > under the universal serial bus controller> select the each and every USB root hub right click on it and click on uninstall. Restart the computer and check if the USB port works?

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